Reference

Check Our Terms Before You Start

These terms govern how you use bijoy88 — from opening your account to processing payments through bKash, Nagad, or Rocket. We keep this document plain and direct so you know exactly what applies to your activity on our platform.

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POLICY HELP CHANNELS

Open a Conversation About These Terms

If any clause here is unclear or you need to request a change to your account details as referenced in these terms, reach out through the channels below. Our support team handles terms-related queries with the same priority as payment issues — you will not get bounced between departments.

Live Chat Open live chat from any page on bijoy88. Raise your terms query directly — the agent sees your account status and can walk you through the specific clause that applies to your situation in real time.
Email Support Send a message through our email channel when your question needs a documented response. Useful for disputes, identity verification follow-ups, or formal requests to close or restrict your account under these terms.
Messaging App Reach our team via messaging app for quick clarifications on account eligibility, wallet verification requirements, or how a specific term applies when you deposit through bKash, Nagad, or Rocket.
HOW WE HANDLE YOUR DATA

Explore How bijoy88 Protects Your Account

Your account data, transaction records, and personal details are handled according to defined internal processes. Below we outline how we manage information connected to these terms — from cookies to retention periods — so you understand what happens behind the scenes when you use our platform.

Data Retention

We retain your personal data and transaction history for as long as your account remains active, plus a period required by applicable regulations. After that window, records are anonymised or deleted from our systems entirely.

Cookie Use

bijoy88 uses cookies to maintain your session, remember device preferences, and run internal analytics. You can manage cookie settings through your browser. Blocking all cookies may affect account access or payment processing.

Account Security

Your account is protected by a PIN or OTP verification step each time you log in from a new device. We never store wallet PINs for bKash, Nagad, or Rocket on our side — authentication happens directly through the wallet provider.

Identity Verification

We may request a national ID scan or utility document to confirm your identity before large withdrawals or when your account details are updated. This step ensures funds reach the correct wallet holder under these terms.

Change Requests

You can request modification or deletion of your personal data by contacting support via live chat or email. We process data-related requests and confirm completion within a reasonable operational timeframe.

Third-Party Sharing

We do not sell your data to external marketing parties. Information is shared only with payment processors (bKash, Nagad, Rocket) to complete transactions you initiate, and with regulatory bodies if required by law in your jurisdiction.

Switch to Common Questions About These Terms

Below are the questions our support team receives most often about our terms and conditions. Each answer is specific to how bijoy88 operates — not a generic legal explainer.

Eligibility depends on your local law and the regions we currently serve. You must be of legal age in your jurisdiction. We do not verify geography automatically — you accept responsibility for confirming your own eligibility before registering.

No. One person may hold one account only. If we detect duplicates — matching wallet details, device fingerprints, or personal information — all associated accounts may be suspended and balances reviewed under our fraud terms.

Deposits from a wallet that does not match your registered name are returned to the sender. Update your account profile through settings or contact support before attempting a deposit from a different wallet to avoid delays.

Contact our support team through live chat or email and state that you want your data removed. We confirm receipt, process the request within a reasonable period, and notify you once deletion or anonymisation is complete.

We may suspend accounts for duplicate registration, mismatched wallet identity, suspected fraudulent activity, or violation of any clause in these terms. You receive a notification explaining the reason and the steps — if any — to resolve it.

We may update these terms periodically. When material changes are made, we post a notice on the platform and update the revision date at the top of this page. Continued use after a change means you accept the updated terms.

Raise a dispute through live chat or email with your transaction reference. Our team reviews wallet records, timestamps, and account activity. We aim to resolve disputes promptly and communicate the outcome through the same channel you used to report it.

We share only the minimum data needed to process your deposit or withdrawal — transaction amount, reference ID, and wallet number. No marketing data or browsing activity is passed to payment providers under these terms.

We may request a scan of your national ID card or a recent utility bill showing your registered address. This applies mainly to large withdrawal requests or when you update key account details like your name or wallet number.

Access depends on local law and eligible regions. We do not block connections by default, but you accept full responsibility for ensuring your use of the platform complies with the regulations that apply where you are located.

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