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Check How bijoy88 Handles Your Privacy

We keep your personal information under tight control so you can fund your account through bKash, Nagad or Rocket without worrying about where your data ends up.

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bijoy88 Check How bijoy88 Handles Your Privacy
DATA HANDLING PRACTICES

Explore How We Protect What You Share

We built our data practices around the reality that most of our users transact through mobile wallets on their phones — so every layer of protection accounts for that context. Below is a breakdown of how we handle specific privacy areas across your account lifecycle.

Data Collection Scope

We collect only what we need to run your account: name, mobile number, email, wallet ID for bKash or Nagad, device type and login history.

Cookie Usage

Cookies remember your language preference, keep you logged in and help us understand which lobby sections you visit most.

Account Security Layers

Every login triggers OTP verification to your registered number. If you change your linked Rocket wallet or update withdrawal details, we require a second OTP step plus email confirmation before the change takes effect on your profile.

Data Retention Period

Active accounts retain full data as long as you keep using the platform. Once you request closure, we purge identifiable records within a processing window unless local regulation demands longer retention for transaction audit purposes.

Third-Party Sharing

Payment processors handling your bKash, Nagad or Rocket deposits receive only the transaction details needed to complete that specific transfer. We do not share browsing history, game activity or personal preferences with any external party for advertising.

How to Request Changes

You can update contact details directly in your profile. For data deletion or a full export of your stored records, contact our support team through live chat or email — we verify identity through your registered mobile number before processing.

PRIVACY HELP CHANNELS

Open a Privacy Request Through These Paths

If you want to update, access or delete your personal data, reach our privacy team through any of the channels below. We respond to data-related queries with priority because your information is not something we sit on without accountability. Every request gets a confirmation once processed.

Live Chat Tap the chat icon inside your account dashboard to raise a privacy query directly. The support agent will verify your identity using your registered mobile number or bKash wallet ID before making any changes to your stored data.
Email Request Send a data access or deletion request to our support email. Include your registered account name and the mobile number linked to your Nagad or Rocket wallet so we can locate your records without unnecessary back-and-forth.
Account Settings Log in and head to your profile section where you can update your contact details, change your linked wallet number or download a summary of the data we hold. Certain changes require OTP verification from your registered mobile number.

Switch to the Answers You Actually Need

These are the privacy-related questions our support team gets asked most often. Each answer reflects how bijoy88 actually handles your data, not hypothetical scenarios.

We collect your name, email address, mobile number and the wallet identifier you use for bKash, Nagad or Rocket. Device type and IP address are logged automatically for security monitoring. We do not collect biometric data.

No. We do not sell, rent or share your personal data with advertisers or marketing companies. Payment processors receive only the transaction-specific details needed to clear your deposit or withdrawal through your mobile wallet.

Contact support through live chat or email with your registered mobile number for identity verification. Once confirmed, we remove personally identifiable records within our processing window unless local law requires longer retention for audit.

We store your wallet ID to process future transactions without asking you to re-enter it each time. These details sit on encrypted servers with restricted internal access. You can remove a linked wallet from your profile settings at any point.

We use session cookies to keep you logged in, preference cookies for language and layout, and analytics cookies to understand page traffic. You can disable or clear cookies from your browser settings — your account will still function but you may need to log in again.

If your account stays inactive and you do not request deletion, we retain records as required by applicable regulation in eligible regions. Once you formally request closure, identifiable data is purged within our standard processing period.

Yes. Log into your account, head to profile settings, and use the data export option. Alternatively, send a request through live chat or email and the support team will prepare a summary of your stored records for download.

Access is limited to support staff handling your account queries and the fraud prevention team monitoring for unauthorised login attempts. No one outside those functions can view your personal data, wallet details or transaction history.

This policy covers every region where bijoy88 is accessible. However, your specific rights — including data deletion timelines and export options — depend on your local law and whether you are in an eligible jurisdiction for the platform.

We notify you through the email address linked to your account whenever material changes happen. A banner also appears on the site for a limited period after updates. You can review the current version any time from the footer link.